About - Tugboat Fish & Chips
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Amenities and More
Offerings
- Comfort food
- Quick bite
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
Top Reviews
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ZERO STARS if I could give it. We used to eat here all the time with no issues—until this past weekend. As usual, we brought McDonald’s for our youngest kids because they don’t like seafood, and one of my children has a serious seafood allergy. This has never been a problem before.This time, we were told we couldn’t have outside food at all. We calmly explained that our kids don’t eat seafood and that one is allergic, but the employees refused to accommodate us and wouldn’t serve us. Absolutely no understanding or compassion.What’s even worse is that this place clearly does not cater to people with food allergies, which is unacceptable. After arguing back and forth, we didn’t even feel safe eating there anymore—who wants to risk their food being messed with after that kind of hostility?Really disappointing because we used to love this place, but we will never be coming back. Customers with allergies beware.
Haven’t been in over 15+ years but the place looks the same, super nostalgic! And as always, great service—very friendly, fast/efficient and the food never disappoints! The portions are great! Highly recommended 💜👍🏼
Been going to this place for sometime as a regular customer with my autistic son, sometimes he has a soda left over and wants to bring it in with him, after all of this time they have never said anything about the drink because n I generally order a good amount of food. The husband & son are realy nice but the wife seems super bitter all the time, today she refused to serve us because he had a soda, they can do that its fine but 1 never have before & 2 just the bitter nastyness of the owners wife because he is handicapped, no reasonable accomodation, nothing. I did not argue just politely informer her they lost my business!! And left without ordering. It's a shame because they already look like they are on the cusp of going under, and cant afford to alienate good customers. Good luck!